Having an Issue with your new RV?

We're here to help! Our warranty process allows us to work through the manufacturer to more efficiently handle your request. Simply follow the directions below & you will be on your way.

  1. Complete the Form on this page
    Tip: Be as detailed as possible. We can do a lot to get your claim processed with your initial request if we have all of the information we need.
  2. Reply to the email you are sent as soon as possible!
    Please don't miss this step! If you do not receive an email from us within a few minutes, we may not have your information. Responding to the email we're sending to you ensures the line of communication between us is clear and we will include further instructions on completing your request.
  3. If you need immediate assistance
    If you require immediate assistance, please contact us at (513) 863-7000 AFTER submitting this online request.

*** IMPORTANT ***

RV Manufacturer warranties valid for 12 months from date of purchase. If your purchase falls outside of this coverage period, we will be unable process your warranty claim. If you have purchased an extended service contract, please contact the company providing warranty coverage for that plan.

Warranty Request Form