Privacy Policy

Jeff Couch’s RV Nation respects your privacy and is committed to protecting the personal information that you share with us. Protecting your private information is our priority. Generally, you can browse through our website and our store without giving us any information about yourself. When RV Nation does need your personal information to provide services that you request or when you choose to provide us with your personal information, this statement discloses the privacy practices for RV Nation. Because RV Nation is committed to your privacy, we have agreed to disclose our information practices.

Information Collection, Use, and Sharing

RV Nation is the sole owner of the information collected on its website and in its stores. RV Nation only has access to and collects information that you voluntarily give us by telephone, email, or some other direct contact. RV Nation will not sell, share, or rent this information to others in ways different from what is disclosed in this statement.

Your personal information is never shared outside RV Nation without your permission, except under conditions explained below. RV Nation may send your personal information to other companies or agents under any of the following circumstances: when we have your consent to share the information; we need to share your information to provide the product or service you have requested; or we need to send the information to companies who work on behalf of RV Nation to provide a product or service to you (we will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose). We will also disclose your personal information if required to do so by law, to enforce our Terms and Conditions, or in urgent circumstances, to protect personal safety or the general public.

Mobile Information. Notwithstanding the above, no mobile phone numbers or SMS opt-in/consent data collected through our text messaging program will be shared, sold, rented, or otherwise disclosed to any third party or affiliate for marketing or promotional purposes, under any circumstances.

Data Security

RV Nation has security measures in place to protect the loss, misuse and alteration of the information under its control. RV Nation recognizes the importance of the confidential information of its customers. RV Nation safeguards the security of the data you send us with reasonable physical, electronic, and managerial procedures. While RV Nation strives to protect your personal information, we cannot ensure the security of the information you transmit, and so we urge you to take every precaution to protect your personal data when you are online. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Children under Thirteen

Complying with the Children's Online Privacy Protection Act of 1998, RV Nation will never knowingly request personally identifiable information from anyone under the age of thirteen without prior verifiable parental consent. We encourage parents and legal guardians to monitor their children's internet usage and to help enforce our Privacy Policy by instructing their children to never provide personally identifiable information on our website without their permission.

International Users

Our website is operated and hosted in the United States. Information that you provide to us and the data that we collect as a result of your visiting and using our site will be collected, processed in and transferred to the U.S. and is subject to U.S. law. The privacy and data protection laws in the U.S. may not be equivalent to or adequate under the laws in your country of residence or from which you access this site.



SMS Messaging Terms & Conditions

Couch's RV Nation offers a text messaging program providing sales follow-up regarding your inquiry and promotional offers. By signing up, you are consenting to receive recurring marketing text messages from Couch's RV Nation at the phone number provided. Consent is not a condition of purchase.

Message and data rates may apply. Message frequency varies.

Message Frequency. Message frequency varies and additional mobile messages may be sent periodically based on your interaction with Couchs RV Nation. Couchs RV Nation reserves the right to alter the frequency of messages sent at any time to increase or decrease the total number of sent messages. Couchs RV Nation also reserves the right to change the short code or phone number or alphanumeric sender where messages are sent

Message & Data Rates. Message and data rates may apply. Check with your mobile carrier for details on your plan.

Opt-Out. You can cancel the SMS service at any time by texting 'STOP' to the short code. After you send the SMS message 'STOP' to us, we will send you an SMS message to confirm that you have been unsubscribed.

Help. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at email [email protected] or phone (888) 417-8299.

Carrier Disclaimer. Carriers are not liable for delayed or undelivered messages.

Transfer of Number. You agree that before changing your mobile number or transferring your mobile number to another individual, you will either reply STOP from the original number, unsubscribe using the link included in our messages (if one is provided), or notify us of your old number at [email protected]. The duty to inform us based on the above events is a condition of using this service to receive messages.

Privacy. See our Privacy Policy for how we handle your information. No mobile information or opt-in consent obtained through this SMS program will be shared, sold, or rented to third parties or affiliates for marketing or promotional purposes, under any circumstances.

Changes. We reserve the right to change or terminate our messaging program at any time. We also reserve the right to update these Messaging Terms at any time. Such changes will be effective immediately upon posting. If you do not agree to a change to these Messaging Terms, you should cancel your enrollment with our messaging program. Your continued enrollment following such changes shall constitute your acceptance of such changes.




Opt-Out and Unsubscribe

RV Nation respects customer privacy and customers have an opportunity to opt-out of receiving information and announcements from RV Nation. Customers may opt-out of receiving communications by contacting RV Nation.


Changes to this Privacy Policy

Due to the rapidly changing nature of the Internet, RV Nation may amend this Privacy Policy from time to time to reflect company and customer feedback. We encourage you to periodically review this Policy to be informed of how we are protecting your information. If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone or email.

** All information contained on this website is believed to be accurate at the time of publication. However, during the model year, product revisions occur and manufacturers reserve the right to make these changes without notice. This includes pricing, colors, materials, equipment, and specifications as well as the addition or discontinuation of models shown on this website.